| Design Services | Average Cost | Creativity | Quality | Speed | Avg. Rating |
|---|---|---|---|---|---|
| Web DesignWrite Review | Read Review (1) | Average Cost: Very Expensive |
Creativity/Concepts: Very Poor |
Quality/Experience: Very Poor |
Turnaround Time: Very Poor |
Companies Rated Higher than Heritage Webdesign
| Company | Average Cost | Services | Avg. Rating |
|---|---|---|---|
| Visit Website | Read Review (1) | The Logo Company's Average Cost: Very Expensive |
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| Visit Website | Read Reviews (17) | Flying Cow Design's Average Cost: Inexpensive |
||
| Visit Website | Read Review (1) | Website Templates's Average Cost: Average |
| Company | Average Cost | Services | Avg. Rating |
|---|---|---|---|
| Logo WorksVisit Website | Read Reviews (4) | Logo Works's Average Cost: Very Expensive |
||
| Logo CareVisit Website | Read Reviews (2) | Logo Care's Average Cost: Average |
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| Streamlined FusionVisit Website | Read Reviews (11) | Streamlined Fusion's Average Cost: Inexpensive |
||
| LogoBeeVisit Website | Read Reviews (2) | LogoBee's Average Cost: Average |
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| Template MonsterVisit Website | Read Reviews (6) | Template Monster's Average Cost: Average |
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| LogoVantageVisit Website | Read Reviews (3) | LogoVantage's Average Cost: Expensive |
Recent LogoVantage Reviews
Website Design Review - By: Mark P.
06/01/09Pros:
They're anxiousto sign you up.
Cons:
They convince you to sign up, though the $199 advertised price goes out the window and never sees the light of day again. They constantly try to sign you up for more services even though they've yet to perfect your initial service, the web design.
Other Thoughts:
I'm beyond through with doing business with this company. I initially spoke with Matthew Kenison April 24 or so. I signed up, paid $750 for a custom web site that would allow me to add audio and video which would play on my site. No more than 2 days later, that amount changed to needing an additional $250 because of the flash intro design I wanted. I looked over my paperwork and it did state flash 'banner,' not intro, so i made arrangements and paid for the intro.
Ok, so we start the process and i'm assigned an acct manager, Sara Nilson. I'm telling u, right out the gate, I'm picturing their work environment as a big telemarketing center where the reps hit a bell when they make a sell. Anyways I get my acct manager and we play phone tag a few times, but it's no issue. Throughout the entire process, even before it starts, I reiterated to both Matthew Kenison and Sara Nilson that I have to have accessibility to my site because I'm an indie film maker and would update my site quite frequently. So I can't afford the luxury of sending my audio and videos to HWD to upload. In the end, after my "custom" site was completed, I still can not add video and audio to my site. To do this, per Austin in Tech Support, I'll need to spend an additional $1200 to add a juke box for the mp3' and some other contraption for the videos. I'M LIVID. I had been communicating my needs well before the design stage took place.
When I began complaining, this is where communication ceased. My acct manager Sara would not return emails or phone calls. Matthew Kenison who signed me up would no longer take calls or answer emails. When you call customer service, you always get someone who's going to take care of it, but ask for a Supervisor, and that person is ALWAYS in a meeting and can't come to the phone. My designer finished my site May 13th. As of May 22nd, my site looked completely the same. The flash intro I paid additional monies to had yet to be completed. At this time I also found out that I can either add LINKS TO MY footage, which will take my visitors away from my website, OR I can embed video. Yes EMBED VIDEO like you can on myspace and facebook, only with them IT'S FREE OF CHARGE TO HAVE A PAGE ON THEIR SITE. Why would I have spent over $700 for a blah web site with embedded videos?
When I contact Heritage/Hit web design for a refund, JoshW (Yes, he's the Josh Wallace you will read about from other complaints when u search the web) tells me all accounting's offering is $83.33 (yes, out of the $700+) out of what I spent for a site that was still incomplete and not functioning the way I was told it would. RUN RUN RUN RUN. This company should not be allowed to conduct business. I contacted the better business bureau and they had well over 400 complaints, but the trick to their madness is they resolve the complaints, so in essence, it appears they're doing everything right. What the BBB should be investigating is why these complaints are coming up in the first place, not simply as complaints resolved so it's no harm, no foul.
The time and energy it takes from you to deal with this on a daily basis is so draining. And I thought all I signed up for was a custom website. Nightmare. Do not use this company. My first red flag should have been I'm in GA and they're in UT. You can[t conduct business this way. You have no control as the consumer because it's not like you can make an apppointment and meet with the design team face to face. I'm regretting ever coming across this website. I simply want a full refund for services not rendered and I'm battling in a tug of war for that.